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Insurance Cover

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At Paydesk, we prioritize the safety and well-being of our freelancers. That’s why we offer comprehensive Group Personal Accident Insurance for all freelancers booked through our platform. This coverage ensures you can focus on your assignments while we help protect you in the case of unexpected incidents.

How Paydesk Insurance Works:

  • Automatic Coverage

    All freelancers booked through Paydesk are automatically covered by our Group Personal Accident policy. This insurance applies while you are working on assignments secured through the platform.

  • Coverage for Accidents and Emergencies

    The policy provides financial protection in the case of accidental death, serious injury, and other emergencies. Coverage includes medical expenses, emergency medical evacuation, and repatriation, ensuring that you’re cared for no matter where you’re working.

  • Comprehensive Global Reach

    Whether you’re in your home country or reporting from a conflict zone, Paydesk’s insurance extends globally, offering peace of mind while you carry out critical assignments.

Making a Claim

If you need to make a claim, the process is straightforward:
  • For Non-Emergencies:

    File a claim online

  • For Emergencies:

    Contact our Global Medical and Claims Assistance Partner, Northcott Global Solutions Ltd (NGS), for immediate assistance:
    Phone: +44 (0)207 183 8910
    Backup Mobile: +44(0)7785 627 433
    Email: ops@northcottglobalsolutions.com
    NGS will arrange medical treatment, payment guarantees, and evacuations if necessary.

  • Important Information

    You’ll receive a case number to track your claim.
    Ensure you provide NGS with the following details:
    Insurance scheme reference: Insurance for Group Personal Accident
    Your full name, location, and nature of the emergency
    Contact details for your doctor or hospital

Failure to contact NGS before treatment or failing to provide full details may affect your claim.

What Is Covered:

  • Accidental Death & Permanent Total Disability

    Our insurance provides benefits for accidental death or permanent disability occurring while on assignment.

  • Medical Expenses & Evacuation

    The policy covers necessary medical expenses, including treatment and evacuation, to ensure you receive the care you need in a medical emergency.

  • Repatriation

    If required, our insurance covers repatriation costs, including transporting the injured or deceased to their home country.

Full terms & conditions | Make a claim | Insurance certificate

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